If something isn’t working the way you expected, we’re here to help. Before turning off or disconnecting Autron, feel free to contact our Help Desk — we may be able to address your concerns or optimize your setup so you get the most out of Autron.
To Temporarily Turn Off Autron
If you just want to pause Autron’s ad management but keep your account connected, follow these steps:
4. You’ll be prompted to complete a short feedback form. From there, you can:
Select “Request a call” to speak with our team
Or choose “Go to billing” to proceed with canceling your subscription
Autron will stop making campaign changes, but your data and setup will stay saved for when you’re ready to return.
❌ To Fully Disconnect Autron from Amazon
This will completely remove Autron’s access to your Amazon Advertising account. It’s not recommended unless absolutely necessary.
If you’re sure, use the appropriate link for your region:
Once there, locate “Autron” in your list of third-party apps and remove it.
💡 Tips: This action is irreversible unless you reconnect Autron. Please reach out to us first — we may be able to resolve your concerns without needing to disconnect.